Frequently Asked Questions

Everything you need to know about your Winmau darting gear.

How long does shipping take for international dartboard orders?

Standard international shipping typically takes 5-10 business days. Please note that heavy items like dartboard surrounds and cabinets may incur additional processing time.

What is your return policy for professional tungsten darts?

We offer a 30-day return policy for all darts, provided they are in their original packaging and show no signs of use or damage to the barrels and points.

Do you offer a warranty on Blade 6 dartboards?

Yes, all Winmau Blade 6 dartboards come with a 12-month manufacturer warranty covering defects in materials and workmanship under normal play conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

How can I ensure I am buying authentic Winmau products?

To guarantee authenticity, always purchase directly from our official website or through authorized global distributors listed on our retail partner page.